General Sales Conditions for Bed and Breakfast Stays

Domaine de Pipangaille

ARTICLE 1 - DURATION OF STAY

The client signing this contract for a specified period may not, under any circumstances, claim any right to remain on the premises.

ARTICLE 2 - RESERVATION PROCEDURES

The reservation becomes effective once the client has sent the owner a deposit of 25% of the total price of the stay, with a minimum of one night per reserved room, and a signed copy of the contract before the date indicated on the front.

The second copy of the contract is to be kept by the client.

Prices include all charges as per the descriptive sheet, excluding tourist tax.

ARTICLE 3 - CONSUMER CODE - RIGHT OF WITHDRAWAL

A reservation made online, by phone, and/or by correspondence is a distance purchase. It is a contract concluded at a distance within the meaning of the definition given by the Consumer Code.

We are subject to articles L. 121-17 and following of the Consumer Code.

We note that the right of withdrawal does not apply to contracts for accommodation services.

ARTICLE 4 - CANCELLATION OF STAY BY THE CLIENT

Any modification is only possible after the agreement of 'Domaine de Pipangaille' and may incur additional charges.

We inform you that in case of cancellation of the reservation before the start of the stay, the client shall owe, as a penalty clause, an indemnity fixed as follows:

- if the cancellation occurs more than 1 week before the arrival date, the deposit will be fully refunded;

- if the cancellation occurs less than 1 week before the arrival date, the deposit will remain due to Domaine de Pipangaille, which is entitled to claim and invoice the balance of the stay price (in accordance with the reservation contract) if the stay remains vacant due to the cancellation.

In case of early departure during the stay: the total payment of the reserved service is due regardless of the reason.

ARTICLE 5 - CANCELLATION INSURANCE AT THE CUSTOMER'S EXPENSE

We draw your attention to the fact that no cancellation insurance is included in our rates.

It is therefore strongly recommended to take out insurance.

ARTICLE 6 - CANCELLATION OF STAY BY THE OWNER

If, before the start of the stay, the owner has to cancel the reservation, he must inform his client immediately by any means.

The client will then be immediately and fully reimbursed for the sums he has already paid.

ARTICLE 7 - ARRIVAL TIME

Arrival is scheduled for the afternoon from 17h, and possible until 22h.

In case of a particular or unforeseen request, it will be necessary to contact us by phone at +33475682824 to report any delay.

ARTICLE 8 - DEPARTURE TIME

The departure time for the rooms is set at 10h30 at the latest.

ARTICLE 9 - SETTLEMENT OF ACCOMMODATION BALANCE

Payment of the balance of the stay will be made one day before your arrival, in accordance with your reservation contract.

Any additional fees, including those related to the table d'hôte and drinks, will be charged on the day of your departure.

ARTICLE 10 - ROOM CHANGE

Without the client being able to claim any compensation, the owner reserves the right to change the room initially reserved by the client with a room of the same or greater capacity.

In such a case, the cost of the reservation remains unchanged.

ARTICLE 11 - PETS

Pets are not allowed.

ARTICLE 12 - LIFESTYLE AND USE OF PREMISES

To guarantee the tranquility of the premises and the comfort of the guests of Domaine de Pipangaille, compliance with a certain 'lifestyle' is required of all.

In particular, it is requested not to smoke indoors.

The client undertakes to comply with the codes of conduct that will be indicated to him and these general conditions of sale.

The client undertakes to return the rooms in perfect condition and free of damage at the end of the stay and to systematically declare - and financially assume - any damage for which he is responsible.

The costs of repairs, including the time of interventions necessary for the restoration, will be settled by separate invoice and based on supporting documents of the expenses incurred.

The attention of the guests is drawn to the fact that minors on the property are under the sole and entire responsibility of their parents or the persons having authority over them.

Children must always be accompanied by an adult in our house and/or on the premises (including the pool).

Your stay at Domaine de Pipangaille and the use of our equipment and facilities such as the pool, common kitchen, and parking are voluntary and at your own risk.

Domaine de Pipangaille is not responsible for loss, theft, and/or damage or injury caused to property and/or persons on the property, regardless of the cause.

ARTICLE 13 - MODIFICATION OF SALES CONDITIONS

These sales conditions can be modified at any time and without notice.

Acceptance and compliance with these sales conditions are deemed acquired as soon as the deposit is paid.

ARTICLE 14 - COMPUTER AND FREEDOM LAW

In accordance with law no. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, you have the right to access and rectify data concerning you.

We undertake not to transmit the information you have provided to us to other companies or organizations.